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9 articles

Broken Links, Better Leads: A Practical Guide to Productive Error Pages

Broken Links, Better Leads: A Practical Guide to Productive Error Pages

Most UK brands treat broken URLs as an IT cleanup task, but the busiest 404s often sit on expired campaigns, retired products and gated assets that still attract real intent. This guide shows how to audit dead ends, decide when to redirect or rebuild, and design error pages that route visitors towards useful content or a sales conversation.

Access Is Not an Outcome: What Your Agency Retainer Should Actually Buy

Access Is Not an Outcome: What Your Agency Retainer Should Actually Buy

Plenty of UK marketing leads are quietly paying a monthly retainer for the privilege of being able to email someone. It's a comfortable arrangement for everyone except the person signing the invoice. Here's a blunter way to scope, test and — if needed — exit an agency relationship.

The £40k Repaint: When a Website Refresh Is Just Expensive Decorating

The £40k Repaint: When a Website Refresh Is Just Expensive Decorating

The brief lands: 'we just want to refresh the site'. No commercial problem, no audience friction, no measurement plan — just a feeling that it looks dated. Here's the case for pushing back, a five-question diagnostic for when a refresh genuinely is enough, and the metrics that should be setting your scope.

Thirty Days to Prove It: A Post-Launch Playbook for UK Websites

Thirty Days to Prove It: A Post-Launch Playbook for UK Websites

Handover day feels like the finish line. It's actually the start of the only month that tells you whether the build was worth the money. Here's a week-by-week plan for the first 30 days, covering measurement, content, sales enablement and the conversion fixes most teams leave far too late.